Impact of digital transformation on the operational efficiency of Vietnamese commercial banks
BUI MINH TIET
Email: [email protected]
PhD. Candidate, Tra Vinh University
NGUYEN HONG HA
Email: [email protected]
Assoc. Prof. Dr., Tra Vinh University
Abstract
This study evaluates the impact of digital transformation on the operational efficiency of Vietnamese commercial banks during the 2015-2924 period. Utilizing panel data from 28 banks with a total of 280 observations, the research employs a combination of panel data regression and the System Generalized Method of Moments to address endogeneity issues. The empirical results indicate that increasing investment in digital technology and the development of digital banking have significant positive effects on profitability and the optimization of operating costs. However, this transformation process also presents challenges regarding cybersecurity and operational risks. These findings provide crucial implications for commercial banks in designing sustainable digital transformation roadmaps and for regulatory authorities in refining the legal framework.
Keywords: Digital transformation, operational efficiency, commercial banks, digital banking, system generalized method of moments
(This article was published in the Vietnam Economic&Financial Review, Vol 2, Issue 2, April 2026)
For more details, please click here.
Tin liên quan
Các tin khác
The carbon economy in Southeast Asian countries: Opportunities for Vietnamese enterprises
Green logistics and Viet Nam’s exports to developed countries
Concentration of transaction value in digital payments: Transaction-level evidence from Viet Nam
Impact of geographic location on the role of financial inclusion in poverty reduction in Viet Nam
Analytical overview of ESG factors influencing approval and funding decisions for startups and SMEs in Viet Nam
From trust to sustainable transitions: How regional blocs shape the environment-economic growth trade-off
Green foreign direct investment: a systematic review of measurement approaches and implications for Viet Nam
Economic growth and the FDI-Fintech Nexus: A Cross-Country Perspective
Impact of mandatory greenhouse gas inventory policy on carbon accounting adoption: The role of top management perception
